--- title: Terms of service | Argnode description: The terms on which Argnode Oy provides its digital marketing and automation services, and the terms of use for our digital services. nav_title: Terms nav_order: 2 --- :::: hero ::: eyebrow Legal ::: # Terms of service ::: lead The terms on which Argnode Oy provides its services, and the terms of use for this website and our other digital services. ::: :::: *Last updated: 30 July 2026.* These terms apply to the use of the digital services Argnode Oy ("Argnode", "we", "us") operates, including this website, our client portal, and communication channels such as email, and, unless a separate signed agreement says otherwise, to the services we provide. A specific written service agreement, proposal, or order always takes precedence over these general terms where they conflict. ## About us Argnode Oy is a limited company registered in Finland (business ID 2884224-2). Our address is Satotie 4 as. 7, 43100 Saarijärvi, Finland. You can reach us at [robot@argnode.com](mailto:robot@argnode.com) for general matters and [legal@argnode.com](mailto:legal@argnode.com) for legal and data-protection matters. ## Using our digital services You may use this website and our other digital services for lawful purposes only. The content on this site is provided for general information about Argnode and our services. It does not constitute a binding offer, and it is not professional advice for your specific situation. We may change, suspend, or withdraw any part of the site at any time. Where we provide access to a client portal or other online tools, each person in your organisation gets their own personal user account; we do not issue shared organisation-wide logins. Accounts must not be shared. Your organisation is responsible for what is done under its users' accounts and for telling us when someone's access should be removed, for example when they leave. We may suspend access where needed to protect the service or its users. The website, its text, design, and brand are owned by Argnode or its licensors and are protected by intellectual-property law. You may read and share links to the site, but you may not copy, republish, or reuse its content commercially without our permission. ## Our services We provide digital marketing and automation services, including search engine optimisation, advertising, content, analytics, and workflow automation, as described on this site and defined in each client's own agreement. The precise scope, deliverables, timelines, and fees for any engagement are set out in the proposal or order you accept, not on this website. - **Client business only.** Our services are provided to businesses (B2B). They are not aimed at consumers. - **Cooperation.** Delivery depends on you providing timely access, information, and approvals. Where we act as a data processor for your accounts, this is governed by a separate data processing agreement. - **Third-party platforms.** Much of our work runs on third-party platforms (for example Google's services). Their availability, rules, and results are outside our control, and their own terms apply to your use of them. ## Fees and payment Fees, pricing model, and payment terms are those stated in the applicable proposal, order, or agreement. Unless otherwise agreed: - Prices are exclusive of VAT, which is added where applicable. - For EU cross-border B2B clients with a valid VAT number, the reverse-charge mechanism may apply. - Media spend paid to advertising platforms is billed on the client's own account with that platform and is separate from our fees. - Depending on the agreement, fees are either charged to the client's payment card through Stripe, as authorised in the applicable contract or task, or invoiced. - Our standard payment term for invoices is fourteen (14) days, and invoices are payable by the due date stated on the invoice. ## Results and warranties We deliver our services with professional care and skill. Marketing outcomes depend on many factors outside our control, including third-party platforms, competition, and market conditions. We therefore do not guarantee any specific ranking, traffic, conversion, or commercial result. Except as required by mandatory law, the services are provided without any further warranty. ## Advertising budgets and media spend The client sets the advertising budget. Our responsibility is to configure the approved budget correctly on the advertising account and to keep campaign settings consistent with it. Media spend is primarily paid from the client's own accounts with the advertising platforms directly to those platforms. It is the client's own cost, not a fee paid to us, and it is not recoverable from us. Because the client owns its accounts, others may also have access to them. Where the client or a third party, such as another agency, holds edit access to an account we work in, we are responsible only for configurations we made and are not responsible for changes made without our knowledge. The client can see spend on its own platform accounts in close to real time and receives the reporting we provide. If spend or any other setting appears wrong, the client must notify us without delay so we can correct it. A suspected error must not be left running: we are not liable for the part of any loss that accrued after the client became aware of an apparent error and did not report it. ## Liability Nothing in these terms limits liability that cannot be limited under mandatory law, and no limitation in this section applies to damage caused intentionally or through gross negligence, or to a breach of confidentiality. **Correction comes first.** If work we have delivered turns out to be defective or misconfigured, tell us in writing within thirty (30) days of delivery and give us a reasonable opportunity to put it right. Our remedy is to re-perform the affected work at no charge or, at our option, to credit the fees for it. This is the remedy we offer first and the one we expect to be used. **Excluded losses.** Neither party is liable for indirect or consequential loss, including lost profits, lost revenue, lost goodwill, business interruption, or loss of data. Argnode is not liable for advertising spend itself, including spend that is misdirected, ineffective, or larger than intended, whether that loss is characterised as direct or indirect. **Cap.** Subject to the paragraphs above, Argnode's liability for a claim is limited to the fees paid to us for the specific work in which the error or failure occurred. Our total aggregate liability for all claims arising from an engagement will in no case exceed whichever is lower of (a) the fees paid to us for that engagement during the three (3) months preceding the event giving rise to the claim, and (b) five thousand euros (EUR 5,000). These are aggregate limits for the engagement as a whole, not limits per claim or per event. Claims must be made in writing within six (6) months of the event giving rise to them. Each party remains responsible for complying with the law that applies to it, including data-protection law. ## Confidentiality and data protection Each party will keep the other's confidential information confidential and use it only for the purpose of the engagement. Our handling of personal data is described in our [privacy policy]({{ROOT}}en/legal/privacy-policy), and, where we process personal data on your behalf, in the data processing agreement between us. ## Term and termination Engagement terms, notice periods, and termination rights are set out in the applicable agreement. Either party may end an engagement for material breach that is not remedied within a reasonable time. If an invoice is not paid by its due date, we may, after notifying you, suspend work, pause advertising activity we manage, and withhold deliverables until the outstanding fees are paid. Suspension for non-payment is not a breach on our part, and agreed deadlines move accordingly. Our setup is designed to make leaving easy: the client generally owns its own accounts, including advertising, analytics, and domain accounts, and the data in them. Ending an engagement does not strand you, because the accounts stay yours and a new agency can be given access to them directly. On termination we remove our own access and hand over agreed deliverables, subject to payment of outstanding fees. The exception is tooling that runs on our infrastructure, for example custom Data Studio connectors we build and host: these cannot easily be transferred, and their operation ends with the engagement unless we agree on a continuation or replacement. ## Force majeure Neither party is liable for a delay or failure to perform caused by an impediment beyond its reasonable control that could not reasonably have been foreseen when the engagement was agreed and whose effects could not reasonably be avoided or overcome, such as a natural disaster, war, strike, pandemic, or an order by authorities. The affected party will notify the other without delay and take reasonable steps to limit the impact. If the impediment continues for more than three (3) months, either party may terminate the affected engagement without a notice period. ## Governing law and disputes These terms and any engagement are governed by the laws of Finland, without regard to conflict-of-law rules. We will always try to resolve any dispute amicably through negotiation first. Failing that, disputes are settled by the District Court of Helsinki (Helsingin käräjäoikeus), unless a specific agreement provides otherwise. ## Changes to these terms We may update these general terms from time to time. The current version always lives at this address, with the "last updated" date above. For active engagements, the terms agreed in your signed contract continue to apply. ::: seealso See also: - [Privacy policy]({{ROOT}}en/legal/privacy-policy) - [Cookie policy]({{ROOT}}en/legal/cookie-policy) :::